Privacy Policy
Last updated: 12/12/2025
Wyebank Roofing (Pty) Ltd (“we”, “us”, or “our”) operates the website https://www.wyebankroofing.co.za (the “Website”).
We are committed to protecting your personal information and your right to privacy in accordance with the Protection of Personal Information Act 4 of 2013 (PoPIA) and other applicable South African laws.
1. Information We Collect
We may collect the following personal information when you visit our Website, fill in a contact form, request a quote, or communicate with us:
- Full name
- Email address
- Telephone number
- Physical address or site address
- Any additional information you voluntarily provide
2. How We Use Your Information
We use your personal information only for the following lawful purposes:
- To provide you with roofing quotations and services
- To respond to your enquiries
- To communicate with you about your project
- To improve our Website and services
- To comply with legal obligations
3. Legal Basis under PoPIA
In terms of Section 11 of PoPIA, we process your personal information only when:
- You have given consent, or
- Processing is necessary to carry out actions for the conclusion or performance of a contract, or
- Processing complies with an obligation imposed by law.
4. Sharing of Personal Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- Trusted service providers who assist us in operating our Website and conducting our business (e.g., web hosting, IT support)
- Law enforcement or regulatory authorities when required by law
5. Security of Your Information
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
6. Your Rights under PoPIA
You have the right to:
- Access your personal information
- Request correction or deletion of your personal information
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator
7. Cookies & Tracking Technologies
Our Website may use cookies to enhance user experience. You can control cookies through your browser settings.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your PoPIA rights, please contact our Information Officer:
Email: info@wyebankroofing.co.za
Phone: +27 84 316 2595
Physical Address: 73 Josiah Gumede Road, Pinetown, Durban, 3610
We will respond to all legitimate requests within 30 days as required by PoPIA.